FAQ

Durzerd is a leading pencil factory in China, specializing in the production and wholesale of custom pencils. As a leading manufacturer, we offer a wide variety of high-quality personalized pencils, including graphite, colored, carpenter, and special pencils. Our commitment to excellence ensures that we meet the diverse needs of our global clientele with exceptional quality and customization options. Explore our extensive range of pencils.


FAQ


Q1: Can we print our logo or customize the pencils according to our request?

A: Yes! We provide customization services. Please just provide your design file.


Q2: Can we get samples?
A: Yes! Samples can be arranged. The delivery and sample fee will be on the buyer’s account.


Q3: How long does it take to get the sample?
A: Generally, we can finish the sample within 1 week after receiving the sample design.


Q4: How can we confirm the product quality before placing orders?
A: We can send you a sample first. After you try and test it, you can give us your feedback and advice, and then place the order.


Q5: Is there any discount?
A: Discounts depend on the order quantity.


Q6: What is the production lead time?
A: Our daily output is 200,000 pencils. Production lead time is generally calculated based on the order quantity.


Q7: Why can we be your most reliable cooperative partner?
A:
1.We have a large factory base and extensive experience since 2013.
2.Our factory is modernized and intellectualized.
3.We have rich export experience.


Q8: Where do you ship from and to where can you ship?
A: We can ship from Shanghai, Ningbo, Qingdao, Tianjin, Guangzhou, etc. We can ship to anywhere in the world. At present, we have exported to the USA, EU, Southeast Asia, Australia, and Korea.


Q9: How much does shipping cost?
A: We will decide the type of shipping according to the order quantity. The shipping cost can be calculated after we receive the order quantity.


Q10: Why should you choose us?
A: We are a factory with rich experience and can offer you the most competitive prices.



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